Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Imogene Zdichocki

Imogene Zdichocki

October 15, 2026

5  out of  5
rating by Imogene Zdichocki
"The people in this office are outstanding with knowledge of the peoducts."
We responded:
"Thank you for the kind review, Imogene! We’re glad our team’s product knowledge made a great impression. We appreciate you choosing us for your vehicle and renters insurance!"
Profile photo of Diane Yetter

Diane Yetter

October 14, 2026

5  out of  5
rating by Diane Yetter
"Krystal is amazing!!!"
We responded:
"Thank you so much, Diane! We couldn't agree more—Krystal is amazing! 🌟 We're so lucky to have her on our team, and we're thrilled she made such a great impression. We truly appreciate your kind words and your support of our State Farm agency!"
Profile photo of Matt Lorup

Matt Lorup

October 13, 2026

5  out of  5
rating by Matt Lorup
"Switched from a competitor with a better rate. Krystal the rep was very helpful and quick to communicate every step of the way! Thank you Krystal and State Farm!!"
We responded:
"Thank you so much for the awesome review, Matt! We're thrilled we could help you make the switch and find a better rate! Krystal does a fantastic job making sure our customers feel informed and taken care of every step of the way. We'll be sure to pass along your kind words to her! Welcome to the State Farm family, and thank you for choosing our agency!"
Profile photo of LARRY BURNS

LARRY BURNS

October 12, 2026

5  out of  5
rating by LARRY BURNS
"Good very good"
We responded:
"Thank you so much for your kind review, Larry! We're happy to hear that your claims experience was quick and easy. Our team strives to make the insurance process as smooth and stress-free as possible. We truly appreciate you trusting us with your insurance needs!"
Profile photo of judy schmeusser

judy schmeusser

October 2, 2026

5  out of  5
rating by judy schmeusser
"Dear Mr. Schanne, I enjoyed talking with Molly she is very knowledgeable at her job and was very patient with me explaining in details about the insurance coverage I needed for our new house."
We responded:
"Thank you for your kind review! We’re glad Molly took the time to explain your coverage and help you find the right protection for your new home at a reasonable price. We’ll be sure to share your feedback with her. Welcome to your new home!"
Profile photo of Rudy Singleton

Rudy Singleton

September 28, 2026

5  out of  5
rating by Rudy Singleton
"the office is very accommodating and professional. I am pleased with their service."
We responded:
"Thank you, Rudy! We’re glad to hear you found our office accommodating, professional, and easy to reach. It’s great that you were pleased with the service and that we could provide your quote within 24 hours. We truly appreciate your review and support!"
Profile photo of Patricia Pressey

Patricia Pressey

September 25, 2026

5  out of  5
rating by Patricia Pressey
"Had a great conversation about necessary coverage versus unnecessary coverage got great understanding and I think I’m gonna stick with State Farm a little longer. I appreciate it."
We responded:
"Hi Patricia—thank you for the wonderful review! We’re glad our conversation helped you understand the right coverage for your needs and what may be unnecessary. We truly appreciate your trust and the fact that you’re considering sticking with State Farm a little longer. If you ever have questions or need to review your policy, we’re here to help!"
Profile photo of Melanie Beasley

Melanie Beasley

September 2, 2026

5  out of  5
rating by Melanie Beasley
"I have been very impressed with this branch of State Farm ever since our family moved to Delaware two years ago and started using them for home and auto insurance. They always are kind, professional, and answer all my questions. Recently I was invited to come in for an in-depth discussion with Danny Schanne about my auto and home insurance. He was very friendly and helpful as he told me about all different issues related to insurance, many of which I had never thought about. Things like what to do if a deer jumps in front of your car, what to do if someone hits your car and flees the scene, and what home insurance does and does not cover. He also listed ways we could potentially save money on our policy. It was informative and enjoyable, and I feel like I have a much better understanding of my insurance coverage. It's easy to forget that different states have various minimums and policies, and it's good to familiarize yourself with the place you're living. I'm so appreciative to Danny and the Smyrna State Farm team for helping to make our move to Smyrna a smooth and easy adjustment, and feel like they genuinely care. Nice meeting you Danny, thanks for all the info!"
We responded:
"Hi Melanie — thank you so much for the wonderful review! We’re truly grateful you’ve trusted our Smyrna State Farm team with your home and auto insurance for the past two years.

We’re glad Danny Schanne was able to walk you through the important “what if” scenarios and explain coverage details in a clear, helpful way—especially the ways to protect yourself and potentially save money on your policy. It means a lot to hear you feel supported and taken care of during your move.

If you ever have more questions or want to review anything as your needs change, we’re always here to help. Thanks again for stopping in and for the kind words!"
Profile photo of Cheryl

Cheryl

September 1, 2026

5  out of  5
rating by Cheryl
"I had a great experience. I sat down with Mr. Shane and he went over all policies I have with State Farm. He explained all coverages and what they entailed. He was very thorough throughout the complete conversation."
We responded:
"Hi Cheryl—thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with Mr. Schanne and that he took the time to clearly go over your State Farm policies, explain coverages, and make everything thorough and easy to understand.

We truly appreciate your feedback on the claims process and quote wait time as well. If you ever need anything in the future, we’re here to help!"
Profile photo of Lori Summerhill

Lori Summerhill

August 26, 2026

5  out of  5
rating by Lori Summerhill
"First rate service and Molly my agent is so knowledgeable and trustworthy!!"
We responded:
"Hi Lori —thank you so much for the 5-star review! We’re thrilled to hear you had first-rate service and that Molly was knowledgeable and trustworthy. We truly appreciate you choosing Danny Schanne State Farm, and we’re here anytime you need us."
Profile photo of Jeanette

Jeanette

August 20, 2026

5  out of  5
rating by Jeanette
"Excellent customer service from Molly and team!"
We responded:
"Thank you, Jeanette! We’re so glad you received excellent customer service from Molly and the team. We appreciate your 5-star review—especially for your vehicle insurance. —Danny Schanne, State Farm Insurance Agent"
Profile photo of Rachel Hutchison

Rachel Hutchison

July 24, 2026

5  out of  5
rating by Rachel Hutchison
"She went above and beyond to help me out today with getting insurance on my daughter’s car I just purchased. After hours at that! Thank you Molly!!!"
We responded:
"Thank you so much for your kind review! We’re thrilled that Molly went above and beyond to help you get your daughter’s car insurance set up—especially after hours. We truly appreciate your trust and support."
Profile photo of Brad Wenz

Brad Wenz

June 23, 2026

5  out of  5
rating by Brad Wenz
"Great prices and customer service. I left my previous insurance company after 20+ years because of the savings. Looking forward to being a State Farm customer for a long time hopefully. Molly is the best!"
We responded:
"Hi Brad! Thank you so much for your review. We’re glad you were able to save after 20+ years with your previous carrier—and we truly appreciate your trust in State Farm. Molly will be thrilled to hear your kind words. Welcome aboard, and we look forward to taking great care of you for many years to come!"
Profile photo of Glenn Klimpel

Glenn Klimpel

June 22, 2026

5  out of  5
rating by Glenn Klimpel
"This went so smoothly Molly was a delight to work with. Really knows her product offerings and helped me get what I needed at a fair cost."
We responded:
"Hi Glenn! Thank you for your review. We’re so glad everything went smoothly and that Molly was able to help you find the right coverage at a fair cost. We really appreciate you choosing State Farm, and we’re here whenever you need us."
Profile photo of Erin Smith

Erin Smith

May 19, 2026

5  out of  5
rating by Erin Smith
"Very thorough and pays attention to the little things- like yearly reviews upon your birthday!"
We responded:
"Hi Erin,

Thank you so much for your kind words! We're glad to hear you appreciate our thoroughness and attention to detail, especially with our yearly reviews. It’s important to us that you feel well taken care of. If you ever need anything or have questions about your property or vehicle insurance, don’t hesitate to reach out!"
Profile photo of Lauryl Lenox

Lauryl Lenox

February 5, 2026

5  out of  5
rating by Lauryl Lenox
"Molly was wonderful to work with. She explained the lines of coverage, answered all my questions, and called me back to follow-up. AND saved me money!! Thanks State Farm and Molly"
We responded:
"Hi Lauryl,

Thank you so much for your kind words! We’re thrilled to hear that Molly was able to provide clear explanations, answer all your questions, and save you money on your coverage. We truly appreciate you choosing State Farm, and we’re always here to help with any of your insurance needs. Thanks again for your review and support!"
Profile photo of Frida Gonzalea

Frida Gonzalea

January 23, 2026

5  out of  5
rating by Frida Gonzalea
"I was struggling with my car insurance and wanted to give State Farm a chance and I got such a great deal and most importantly agent, her name was Maria and she broke down everything perfectly! Needed to give her a shoutout because she made everything so easy and clear nothing like Nation wide who was just stealing my money!!!"
We responded:
"Hi Frida,

Thank you so much for sharing your experience! We're thrilled to hear that we were able to provide you with clear, helpful guidance and a great insurance deal. It's wonderful to know she made the process easy and straightforward for you. We truly appreciate your kind shoutout and look forward to continuing to serve you!

Best regards,
The State Farm Team"
Profile photo of Geraldine Powell

Geraldine Powell

October 31, 2025

5  out of  5
rating by Geraldine Powell
"We would like to thank Shelby for processing our insurance information over the phone for our vehicle. She made the process easy and less stressful. Also we wish to thank Shelby for printing out the insurance cards. She provided valuable customer service that is often hard to find."
We responded:
"Hi Geraldine,

Thank you so much for your wonderful review! We’re delighted to hear that Shelby was able to make the insurance process easy and stress-free for you. We will be sure to pass along your kind words to her. Providing valuable and attentive customer service is very important to us, and your feedback truly motivates our team.

If you need any further assistance with your vehicle insurance or anything else, please don’t hesitate to reach out.

Thanks again for choosing us!"
Profile photo of David Kortas

David Kortas

October 31, 2025

5  out of  5
rating by David Kortas
"Great customer service great rates!"
We responded:
"Hi David,

Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our prices reasonable and appreciated our customer service. Providing great rates and excellent service is our top priority, and your review means a lot to us. If you ever need any further assistance with your accident insurance or have any questions, please don't hesitate to reach out.

Thanks again for choosing us!"
Profile photo of Davis Pierre-Louis

Davis Pierre-Louis

October 22, 2025

5  out of  5
rating by Davis Pierre-Louis
"I had a pleasant experience working with Molly who assisted me with all my coverage needs.Thank you for your excellent customer service!"
We responded:
"Thank you so much for your kind words, Davis! We're thrilled to hear that Molly provided you with excellent customer service and helped you with all your coverage needs. We appreciate your trust and look forward to assisting you again in the future!"
Profile photo of Ute Summerhill

Ute Summerhill

September 16, 2025

5  out of  5
rating by Ute Summerhill
"I was happy to save money switching from Progressive. My rep was very knowledgeable Molly."
We responded:
"Thank you so much for your kind words, Ute! We're thrilled to hear that Molly provided you with knowledgeable support and that you’re happy with the savings after switching from Progressive. If you ever need anything else or have questions, please don’t hesitate to reach out. We appreciate your business!"
Profile photo of Jason Belong

Jason Belong

September 10, 2025

5  out of  5
rating by Jason Belong
"Very courteous and patient"
We responded:
"Hi Jason,

Thank you for your thoughtful feedback! We're happy to hear that our team was courteous and patient with you. We appreciate your support and look forward to assisting you again in the future."
Profile photo of Kelley Phillips

Kelley Phillips

September 2, 2025

5  out of  5
rating by Kelley Phillips
"I've only had insurance with them for a couple of weeks. They helped me switch from Progressive with no problems. They answered all my questions and even answered my email on a Sunday."
We responded:
"Hi Kelley,

Thank you so much for your kind words and for choosing us for your insurance needs! We're thrilled to hear that the switch from Progressive went smoothly and that our team was able to assist you promptly—even on a Sunday. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of M Pak

M Pak

August 13, 2025

5  out of  5
rating by M Pak
"Great service and price on a new policy. Everything was clear and efficient. Nothing to complain about. 5 stars is accurate rating."
We responded:
"Thank you so much, M Pak, for your wonderful 5-star review! We're thrilled to hear that you found our service clear, efficient, and well-priced. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Please don't hesitate to reach out if you need any assistance in the future!"
Profile photo of Jaciel Matos

Jaciel Matos

July 31, 2025

5  out of  5
rating by Jaciel Matos
"Great Costomer services, clear and understanding explanation of policy."
We responded:
"Thank you so much, Jaciel, for your wonderful review! We're delighted to hear that you had a positive experience with our customer service and that our team was able to clearly explain your policy options. Providing helpful and transparent service is very important to us, and your feedback means a lot. If you have any questions in the future or need further assistance with your property or vehicle insurance, please don’t hesitate to reach out. Thank you for choosing us!"