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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 13, 2023

5  out of  5 rating by Brandon
"Always a seamless process. Happy to have found a good agent!"

teddy buresch

September 25, 2023

5  out of  5 rating by teddy buresch
"The lady that answered my call was very nice and polite answered all my questions and left me with a smile"

June Katz

August 5, 2023

5  out of  5 rating by June Katz
"Car accident today, called and got instant help. Mr. Schanne and Nancy could not have been more helpful. State Farm is great, but this office in Smyrna DE is the best. Started with Rick Downes as our agent and everything continues to be the best."

Cody Higgins

June 7, 2023

5  out of  5 rating by Cody Higgins
"Krystal is extremely helpful and knowledgeable, she walked us through everything we needed to get our new auto and homeowners bundle set up!"

Krystal Osisek

June 7, 2023

5  out of  5 rating by Krystal Osisek
"Great team. They are very informative and knowledgeable."

Katelyn Caldwell

June 6, 2023

5  out of  5 rating by Katelyn Caldwell
"Everyone in the office is very helpful and kind."

kenny hoffecker

June 2, 2023

5  out of  5 rating by kenny hoffecker
"They are very professional when making changes to an existing plan or needing a quote on something else They are very fast to respond with your request and in my case always cheaper than anyone else"

Alley W

June 2, 2023

5  out of  5 rating by Alley W
"They are an awesome team. Best customer service ever. They helped me a lot"

Andrea McCready

October 7, 2022

5  out of  5 rating by Andrea McCready
"Danny was professional and super helpful with transferring my insurance policies over to Sate Farm...seamless process!"

Don Pepka

September 12, 2022

5  out of  5 rating by Don Pepka
"Paige was phenomenal at helping me out with a unique problem. I've been a state farm client for years in nj and coming to Delaware I wouldn't think of anyone else."

Robert Dill

September 10, 2022

5  out of  5 rating by Robert Dill
"Info was well shared and explained. Answered all my questions. Price for my coverage was great great discounts."

Sarah Bernstein

September 9, 2022

5  out of  5 rating by Sarah Bernstein
"I am completely satisfied with the service I have received thus far from Danny and his team. I was immediately put in contact with Nancy, who quickly communicated with me about what was needed, and within 48 hours my policy was set up, pictures were obtained, and money was being saved. I would highly recommend this State Farm agency to my friends and family, and already have. Thank you again!!"

Mark Harris

September 9, 2022

5  out of  5 rating by Mark Harris
"I was very pleased with the service and receive the best insurance for me that works for my affordability. Thank you."

Marie E

August 26, 2022

5  out of  5 rating by Marie E
"Very informative and helpful. Made obtaining insurance a lot easier then I thought it would be. Always liked State Farm."

Royal Sammut’s

August 12, 2022

5  out of  5 rating by Royal Sammut’s
"So far, my customer experience has been amazing! Danny and Nancy have been so helpful! Can’t wait to continue doing business with them!"

Theresa Carter

July 24, 2022

5  out of  5 rating by Theresa Carter
"State Farm is awesome! Danny and the team has helped my family save hundreds of dollars per month as we have teenage drivers in our household. I highly recommend!"

Stephanie Duke

July 24, 2022

5  out of  5 rating by Stephanie Duke
"We changed our insurance from Nationwide and so happy we did! Our rates are so much better with additional drivers in our family. Thank you for helping us find reasonable rates that we could afford …. And such a smooth transition! Thank you to Bryana for going above and beyond to search rates and discounts …. And great communication! Thank you!"

Bruce Holt

July 23, 2022

5  out of  5 rating by Bruce Holt
"Danny walked me through the process of adding auto and homeowner's insurance, answered all questions thoroughly, and provided additional helpful information. I would highly recommend."

Joyce Perkins

July 14, 2022

5  out of  5 rating by Joyce Perkins
"I Love this agent and all of his employees. They are good at what they do and care about the service delivery. So happy I found them. It is a breath of fresh air to speak with anyone in this agency. Good people."

Matty Choi

July 14, 2022

5  out of  5 rating by Matty Choi
"I recently moved to DE and my current home and auto insurance went up in DE. So I did some research and found State Farm to be lower in cost with some additional benefits. With bundling, I even got more discount. Nick Schanne was very pleasant to work with and explained the policy to me succinctly and clearly."

Dianne Stoltzfus

July 9, 2022

5  out of  5 rating by Dianne Stoltzfus
"I’m writing this review to say how pleased I was to work with Nick Schanne from State Farm. He was very professional, pleasant, friendly, not pushy and gave me an estimate right away. I was very impressed with how he explained the process clearly and knew the details of the insurance I was seeking so well. Ultimately I gave him my business since he stood out very clearly above the rest of the insurance representatives I had contacted for quotes. He really seemed to care and took the time to answer my questions in a thoughtful way and in a timely manner rather than direct me to seek out the answers online. There’s nothing that I could say that he could have done better. I am extremely pleased that I was directed to Nick at State Farm and would definitely contact him first regarding any future insurance needs I may have. Sincerely, Dianne Stoltzfus"

Carrie Nicholson

July 7, 2022

5  out of  5 rating by Carrie Nicholson
"Wonderful customer service, very accommodating, polite and friendly. Highly recommend getting a quote and utilizing Mr. Schanne."

Delaney Dowell

July 7, 2022

5  out of  5 rating by Delaney Dowell
"Bryana worked me up for some home owners insurance and i am extremely pleased with how friendly she was and how easy the process is!"

Tyonne Hinson

July 7, 2022

5  out of  5 rating by Tyonne Hinson
"Danny Schenne’s State Farm office is outstanding. The level of personalized service and customer experience is unlike any other I’ve experienced in the insurance industry. Office representative, Nancy B. is extremely knowledgeable, patient, and kind. She will work with you to ensure you fully understand the insurance details, while working to achieve a high level of satisfaction for the customer. She also follows-up in a timely manner as per her word. I would highly recommend using this office as my expectations have been far surpassed!"

Andrew Berman

April 20, 2022

5  out of  5 rating by Andrew Berman
"Excellent personal service. Very professional"