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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Athens Temporary

September 10, 2024

5  out of  5
rating by Athens Temporary
"My interactions have mostly been with Cameron who is very helpful and efficient. He responds quickly to my emails with helpful answers. Danny also very quickly responded to my email and helped me get enrolled into the Drive Safe and Save program. I consulted an outside expert and they confirmed for me that the Policy Premiums I was quoted were very reasonable. Very glad that I was directed to the Danny Schanne Agency when I moved to DE from another State. I highly recommend this insurance agent. Dr.S."
We responded:
"Thank you for your kind words, Dr. S. I appreciate your positive feedback about the service you received from our agency. I'm glad that Cameron was able to assist you with setting up everything and providing quick and helpful responses to your emails. It's great to hear that the policy premiums were confirmed to be reasonable by an outside expert. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We are here to help and provide you with the best service possible. Thank you for recommending our agency, and we look forward to continuing to serve you in the future. "
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Pat Guyton

August 14, 2024

5  out of  5
rating by Pat Guyton
"The entire staff is awesome! Very professional, knowledgeable and always willing to help. Nancy Bentz is a gem."
We responded:
"Thank you for your positive review! We're glad to hear that you had a great experience with our staff. We strive to provide professional and knowledgeable assistance, and it's wonderful to know that Nancy Bentz stood out to you. We appreciate your feedback and look forward to serving you again in the future."
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Joan Philippi

June 28, 2024

5  out of  5
rating by Joan Philippi
"Kristal is the best person and very helpful when I ask her for auto insurance."
We responded:
"Thank you for taking the time to leave a review, Joan! We're thrilled to hear that Kristal provided you with excellent assistance when you inquired about auto insurance. We pride ourselves on having knowledgeable and helpful team members like Kristal who go above and beyond to meet our customers' needs. If you have any further questions or require any additional assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again in the future!"
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Carl Rifino

June 6, 2024

5  out of  5
rating by Carl Rifino
"Danny and his team have always been great to deal with. Since dropping my last insurance provider I was able to save almost $100.00 per month. Definitely recommend you to reach out to discuss insurance needs!"
We responded:
"Thank you for sharing your positive experience with Danny and his team! We're thrilled to hear that they have been great to deal with and that you were able to save almost $100.00 per month by switching insurance providers. Your recommendation to reach out to them to discuss insurance needs is greatly appreciated. If you have any specific questions or if there's anything else we can assist you with, please let us know."
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Pilot24

January 31, 2024

5  out of  5
rating by Pilot24
"Krystal went out of her way to work up several quotes for me and was very flexible in working with my constantly changing schedule. She was very patient in answering my many questions; there were many emails and several phone calls. In taking the time that she did, I really felt like a valued member, not just one of many customers! Good customer service today is so difficult to find, I am very grateful for the CS that I received in this interaction. A little about me, I have been a State Farm Customer for almost 40 years. I am grateful for Danny and his team! Great job to all."
We responded:
"Thank you for your kind words and positive review! We're delighted to hear that Krystal provided excellent customer service and went the extra mile to accommodate your needs. We value your loyalty as a State Farm customer for nearly 40 years, and we're grateful for your trust in our team. We'll make sure to share your feedback with our team. If you need any further assistance, please don't hesitate to reach out. Thank you again for your support! Best regards, Danny Schanne State Farm "
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William Spence

January 25, 2024

5  out of  5
rating by William Spence
"Very professional and always will to work with their customers to help them out..."
We responded:
"Thank you for your positive review! We strive to provide a professional and customer-oriented service, and we are glad to hear that you found our team to be helpful. It is our priority to work closely with our customers to ensure their needs are met. If there is anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback!"
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Brandon

November 13, 2023

5  out of  5
rating by Brandon
"Always a seamless process. Happy to have found a good agent!"
We responded:
"Thank you for sharing your feedback! We are thrilled to hear that you had a seamless experience with us. Our team is dedicated to providing excellent service and ensuring that our customers have a positive experience. We are glad to have been able to meet your expectations and help you find a good agent. If there is anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support!"
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teddy buresch

September 25, 2023

5  out of  5
rating by teddy buresch
"The lady that answered my call was very nice and polite answered all my questions and left me with a smile"
We responded:
"Hello Teddy, It is great to hear that! We are happy to help and strive to help the best we possible can! Thank you State Farm! "
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June Katz

August 5, 2023

5  out of  5
rating by June Katz
"Car accident today, called and got instant help. Mr. Schanne and Nancy could not have been more helpful. State Farm is great, but this office in Smyrna DE is the best. Started with Rick Downes as our agent and everything continues to be the best."
We responded:
"I'm truly sorry to hear about the car accident, but I'm relieved to know that our team was there to provide instant help and support. Your kind words about our office in Smyrna, DE truly warm our hearts. We're dedicated to providing exceptional service to our customers, and it's wonderful to see that reflected in your experience. Thank you for choosing us and for your continued trust in our services. We're here for you whenever you need us!"
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Cody Higgins

June 7, 2023

5  out of  5
rating by Cody Higgins
"Krystal is extremely helpful and knowledgeable, she walked us through everything we needed to get our new auto and homeowners bundle set up!"
We responded:
"We're thrilled to hear about your positive experience with Krystal! It's fantastic to know that she provided you with the assistance and guidance you needed to set up your new auto and homeowners bundle. We pride ourselves on having knowledgeable and helpful staff members like Krystal who are dedicated to ensuring our customers have smooth and seamless experiences. Thank you for choosing us for your insurance needs, and please don't hesitate to reach out if you have any further questions or require assistance."
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Krystal Osisek

June 7, 2023

5  out of  5
rating by Krystal Osisek
"Great team. They are very informative and knowledgeable."
We responded:
"Thank you for your wonderful review! We are delighted to hear that you found our team to be informative and knowledgeable. We strive to provide accurate and up-to-date information to our customers, ensuring that they have all the necessary knowledge to make informed decisions. If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!"
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Katelyn Caldwell

June 6, 2023

5  out of  5
rating by Katelyn Caldwell
"Everyone in the office is very helpful and kind."
We responded:
"Thank you very much for the kind words. We greatly appreciate it! "
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kenny hoffecker

June 2, 2023

5  out of  5
rating by kenny hoffecker
"They are very professional when making changes to an existing plan or needing a quote on something else They are very fast to respond with your request and in my case always cheaper than anyone else"
We responded:
"Thank you very much for the kind words! we try our very best to be as fast and as detail oriented as possible, I am happy, we were able to help!!"
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Alley W

June 2, 2023

5  out of  5
rating by Alley W
"They are an awesome team. Best customer service ever. They helped me a lot"
We responded:
"Thank you for taking the time to leave the review. We greatly appreciate that. I am very happy we were able to help!! Thanks Danny "
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Andrea McCready

October 7, 2022

5  out of  5
rating by Andrea McCready
"Danny was professional and super helpful with transferring my insurance policies over to Sate Farm...seamless process!"
We responded:
"Thank you very much we are happy to help!!"
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Don Pepka

September 12, 2022

5  out of  5
rating by Don Pepka
"Paige was phenomenal at helping me out with a unique problem. I've been a state farm client for years in nj and coming to Delaware I wouldn't think of anyone else."
We responded:
"Don, Yes i agree with you Paige is phenomenal. Thank you for the kind words you made her day!!"
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Robert Dill

September 10, 2022

5  out of  5
rating by Robert Dill
"Info was well shared and explained. Answered all my questions. Price for my coverage was great great discounts."
We responded:
"Robert thank you very much. I am happy to see we were able to help you out!"
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Sarah Bernstein

September 9, 2022

5  out of  5
rating by Sarah Bernstein
"I am completely satisfied with the service I have received thus far from Danny and his team. I was immediately put in contact with Nancy, who quickly communicated with me about what was needed, and within 48 hours my policy was set up, pictures were obtained, and money was being saved. I would highly recommend this State Farm agency to my friends and family, and already have. Thank you again!!"
We responded:
"Sarah, Thank you very much for the words and yes Nancy is Great!!"
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Mark Harris

September 9, 2022

5  out of  5
rating by Mark Harris
"I was very pleased with the service and receive the best insurance for me that works for my affordability. Thank you."
We responded:
"Mark thank you very much for the review. We are here to help in any way we can."
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Marie E

August 26, 2022

5  out of  5
rating by Marie E
"Very informative and helpful. Made obtaining insurance a lot easier then I thought it would be. Always liked State Farm."
We responded:
"Hello Marie, Thank you!! We try and make it as painless as possible!! I am very happy to hear we were able to help you out."
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Jessica Cammy

August 12, 2022

5  out of  5
rating by Jessica Cammy
"So far, my customer experience has been amazing! Danny and Nancy have been so helpful! Can’t wait to continue doing business with them!"
We responded:
"Hello Royal, thank you very much for the review. And I agree Nancy is very helpful with all of our auto, fire and life insurance."
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Theresa Carter

July 24, 2022

5  out of  5
rating by Theresa Carter
"State Farm is awesome! Danny and the team has helped my family save hundreds of dollars per month as we have teenage drivers in our household. I highly recommend!"
We responded:
"Theresa, Thank you for helping us grow our online platform. I am very happy to hear about your saving on your auto insurance!!"
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Stephanie Duke

July 24, 2022

5  out of  5
rating by Stephanie Duke
"We changed our insurance from Nationwide and so happy we did! Our rates are so much better with additional drivers in our family. Thank you for helping us find reasonable rates that we could afford …. And such a smooth transition! Thank you to Bryana for going above and beyond to search rates and discounts …. And great communication! Thank you!"
We responded:
"Hello Stephanie, Yes Bry is great so happy to see you join the State Farm family."
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Bruce Holt

July 23, 2022

5  out of  5
rating by Bruce Holt
"Danny walked me through the process of adding auto and homeowner's insurance, answered all questions thoroughly, and provided additional helpful information. I would highly recommend."
We responded:
"Bruce thank you for the feed back! it was a pleasure talking with you."
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Joyce Perkins

July 14, 2022

5  out of  5
rating by Joyce Perkins
"I Love this agent and all of his employees. They are good at what they do and care about the service delivery. So happy I found them. It is a breath of fresh air to speak with anyone in this agency. Good people."
We responded:
"Joyce, thank you very much for the kind words! I enjoyed our conversation yesterday. I look forward to more in the future!"